How to switch from WhatsApp to WhatsApp Business?

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The process to convert your traditional WhatsApp account to a WhatsApp Business account is very simple and should only take 10 minutes if you already have a number set up. Before you start, however, you need to remember that once you switch to WhatsApp Business, you won't be able to go back to WhatsApp Messenger. In other words, it is important to be sure that you want to make the exchange. It is worth noting that it is possible to use your existing phone number in your WhatsApp Business account. Below you will find the steps to follow to switch from traditional WhatsApp to Business: 1. Update your WhatsApp Messenger The first step is to update the WhatsApp Messenger application. 2. Create a backup You can then back up your contacts and messages to ensure nothing is lost. 3. Download and install the WhatsApp Business app WhatsApp Business is available for Android or iOS, and can be downloaded from the Apple App Store or Google Play. Start the installation process. When finished, you will see that a new application will appear, pay attention to the different logo. 4. Abra o WhatsApp Business Now, open the WhatsApp Business app.

It is important to keep WhatsApp Business open and the device turned on until the account transfer process is complete. Accept the terms and conditions Read the WhatsApp Business Terms of Service and click “AGREE AND CONTINUE” to accept the terms. 6. Choose a phone number The next step is to decide what phone number you will use. WhatsApp Business immediately identifies your WhatsApp Messenger phone number that you Industry Email List already have. Select the option with your business phone number to proceed. 7. Different number If you do not want to use the displayed number, choose the “USE ANOTHER NUMBER” option and continue with the confirmation procedure normally. 8. Importing history To give WhatsApp Business access to your chat history and media files, select “CONTINUE” > “ALLOW”. 9. Verification code Then a verification code will be sent and you must enter the 6 digits to verify your phone number. 10. Create a profile for your company Create a profile for your company, including the name, category and profile photo, website, physical address, among other important information.



Statistics about messages WhatsApp Business also provides important data. Statistics and studies on the reach and engagement of business-to-business communication are available in the app. For example, you can see how many of your messages have been delivered and read, as well as how many messages have been sent, delivered, and read. This tool can be beneficial for measuring the performance of a marketing campaign, as well as controlling discussion traffic and evaluating communication techniques. 5. Create an automated response system We know how important a quick response is for the relationship between company and customer. However, we also know that sometimes it can be difficult to be available to provide feedback. In these cases, it is possible to create an automated response system with WhatsApp Business. The business version supports automation of greeting and away messages. In the first case, your company can create a welcome message that will be sent to customers as soon as they start a chat with your company or after 14 days of inactivity on WhatsApp Business.